Sunday, November 27, 2005 - Bangladesh Telecom

GrameenPhone customer centres now open everyday

The GrameenPhone customer centres will remain open every day even on all public holidays. This will make GP's after-sales services more available for the subscribers, says a press release.

At the same time, the working hour of the GP customer centres has also been extended from 8am to 8pm every day.

The GP customer centres are providing after-sales services like SIM replacement, reconnection, migration, address change, itemized billing, unbarring/payment information and information about GP products, features and services.

GrameenPhone presently has eight customer centres across the country. Among them, four centres are in Dhaka --Gulshan, Motijheel, Dhanmondi and Uttara.

The remaining four are located in Chittagong, Khulna, Rajshahi and Sylhet.

In addition, GrameenPhone has also established 152 service desks in 50 districts around the country which also provide after-sales services.

These GPSDs are located at some of the existing GP points of sales and are open from 10am to 6pm from Sunday to Thursday.

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